Politique de confidentialité

1. Le Champ d'application

This policy describes the personal data the Company collects from individuals, how it processes that data, how it shares it with third parties, and how it ensures secure handling.

This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or through a combination of additional information we hold or can reasonably access.

1.3 Dans le cadre de la Politique, le « traitement » désigne tout processus impliquant l'utilisation ou la collecte de Données Personnelles, y compris leur gestion, leur structuration et leur stockage.

Our services are intended for adults only. We do not knowingly collect information from individuals under the age of 18, nor do we knowingly permit them to use our services. If we become aware that we hold information relating to a minor, we will delete it promptly.

2. Quelles données personnelles détenons-nous à votre sujet

2.1 When you access our services and channels, or visit our website, we collect Personal Data. We may also request your Personal Data in specific situations.

In some cases, we collect your personal data by analyzing how our Services and service channels are used, or by receiving your information from third-party partners.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. However, choosing not to do so may prevent us from delivering the Services or restrict your access to the website.

4. Quelles données personnelles nous collectons

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.

5. Base juridique et motifs du traitement des données personnelles

Vos données personnelles sont traitées par la société aux fins décrites dans la présente section, conformément à la base juridique applicable.

For more details on the processing required to protect legitimate interests, please contact us by email.

5.4 Voici les raisons et les fondements juridiques pour lesquels nous pouvons utiliser les informations que vous nous fournissez :

6. Transfert de données personnelles à des tiers

6.1 The Company may also share Personal Data with third-party service providers that support our operations, including hosting and storage, IP address analysis, and user experience analytics.

You may also request that we transfer certain personal data to third-party trading platforms. In such cases, we will share the personal data you provide us with those platforms. Your personal data will be governed by their respective privacy policies. Your personal data may be shared with more than one trading platform.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and optimize the products and services offered to its clients.

6.4 Where necessary to protect the rights of third parties or their assets, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors, acquirers, or lenders to the Company or any other group company in connection with such a transaction — including the transfer or sale of Company or group company assets — or in connection with a merger, restructuring, consolidation, or insolvency involving the Company or any other group entity.

7. Cookies et services de tiers

We may use third-party services, such as advertising partners or analytics providers, on our website. These third parties may also use cookies or similar technologies.

Cookies are small text files stored on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

Some cookies we use are session cookies — temporary files downloaded to your device that expire when you close your browser. Others are persistent cookies, which remain on your device after your browser is closed. Persistent cookies allow the website to recognise you as a returning user and make it easier for you to access the site again.

7.5 Please note that some or all website features may not function as expected in this case.

Avis de suivi en ligne : Ce service ne prend pas en charge les signaux de non-suivi.

8. Conservation des données personnelles

The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the personal data we hold to confirm it is no longer needed.

9. Virements internationaux

Vos informations personnelles peuvent être transférées vers d'autres pays, y compris des pays tiers ou des organisations internationales. La Société prend toutes les mesures nécessaires pour protéger vos données personnelles et garantir que vous pouvez exercer vos droits et accéder à des voies de recours juridiques effectives.

9.3 The Company can provide information about the security measures it implements to protect your Personal Data transferred to third countries or international organisations. To request this information, email: support@ferveurplacoire.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate technical and organisational measures to protect personal data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our reasonable control.

In cases where legal or other obligations outside our control require it, we may be required to disclose your Personal Data to third parties, such as public authorities. We have no control over the level of protection those third parties apply to your Personal Data in such circumstances.

10.4 Personal data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of personal data you transmit to us online.

11. Hyperliens vers des sites web tiers

Our website contains links to third-party websites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through such websites or applications.

When accessing third-party websites or applications, review their privacy policies before proceeding. Exercise caution when sharing any personal data with such platforms.

12. Modifications de la présente politique

This Policy may be updated at any time. If changes are made, the revised Policy will be published on our website.

When we make significant changes to this Policy, we will notify you through appropriate channels and post an announcement on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the revised Policy.

13. Vos droits

You have the right to request that we verify the accuracy of your personal data, correct any errors, and delete any data we no longer need. You may also restrict the scope of how your personal data is processed.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to access the Personal Data we hold about you. Upon request, we will provide an electronic copy of the Personal Data currently being processed. A reasonable fee may apply for additional copies. Where requested, data will be made available in electronic format. This right must not adversely affect the rights and freedoms of others. Where a request would prejudice the rights or freedoms of another individual, we may refuse or limit the scope of our response.

13.4 Right of Rectification The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data held about you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure You may request erasure of your Personal Data on the following grounds: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be deleted to comply with a legal obligation to which we are subject. This right does not apply where processing is necessary (a) to comply with a legal obligation under applicable law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, or to establish, exercise, or defend legal rights, to protect the rights of another individual, or where there is a substantial public interest ground within the European Union or a Member State.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are party, you have the right to access the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of others.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where that processing is based on the legitimate interests of the Company or a third party, including any profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or that are necessary for the establishment, exercise, or defence of legal claims, we may continue such processing. With respect to direct marketing, you have the right to object to the processing of your Personal Data at any time.

13.9 Right to Withdraw Consent You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal. You also have the right to lodge a complaint with the competent supervisory authority. This includes any supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. European Union and Member State law may limit your rights relating to your Personal Data as described in this section 13.

13.10 Nous répondrons à votre demande dans le délai d'un mois suivant sa réception, conformément aux droits énoncés à la section 13 du présent accord. Ce délai peut être prolongé jusqu'à deux mois selon la nature et le volume des demandes reçues. Le cas échéant, nous vous informerons de cette prolongation et de ses motifs dans le mois suivant la réception de votre demande.

13.11 Unless otherwise restricted under Article 13 of the law, information provided in response to a request made under Article 13 rights will be supplied free of charge. Where a request is unfounded or excessive — including repeated requests — a reasonable fee may be charged to cover the administrative costs of providing the information or implementing the requested measure. We may also decline to act on the request.

If we have reasonable doubts about the identity of the person who submitted your request, we may ask that person to provide reasonable means of verification.